Refund policy

At Everlast4x4, we work hard to deliver products that match your expectations in quality and performance. However, if you are not fully satisfied with your purchase, we offer a simple and transparent return and refund process.

Eligibility for Returns

• You may request a return within 7 days of receiving your order.

• To be eligible, the item must be unused, uninstalled, and in the same condition that you received it.

• The product must be returned in its original packaging with all tags, manuals, and accessories.

• Items that are customized, used, or marked as final sale/clearance cannot be returned.

Refunds

• Once your return is received and inspected, we will notify you via email or phone.

• If approved, your refund will be processed within 5–7 business days to your original payment method.

• Please note: shipping charges and COD fees are non-refundable.

• If your refund is delayed beyond 7 business days, please contact your bank or card provider before reaching out to us.

Exchanges

• We only replace items that are defective, damaged, or incorrect.

• If you wish to exchange your product for the same item, please contact us within 7 days of delivery.

Damaged or Incorrect Products

• If your order arrives damaged, defective, or incorrect, please report it to us within 48 hours of delivery.

• We may request photos or videos as proof before processing a replacement or refund.

Return Shipping

• Customers are responsible for paying their own return shipping costs unless the return is due to our error (wrong or defective product).

• For safe return transit, we recommend using a trackable shipping service. We cannot be held responsible for items lost during return shipping.

How to Initiate a Return

To start a return or refund process, please contact our support team with your order details:
📧 Email: everlastproducts33@gmail.com

📞 Phone/WhatsApp: +91 85272 76220

Our team will guide you through the return steps and provide the return address.